Privacy Policy

PACIFIC DENTIAL SERVICES – NUR APP

HIPPA PRIVACY NOTICE

This notice describes how medical information about you may be used and disclosed and how you can

get access to this information. Please review it carefully.

This notice of privacy practices (the "HIPAA Privacy Notice") describes how we may use and disclose your

Medical Information to carry out treatment, payment or health care operations and for other purposes

that are permitted or required by law, including by the Health Insurance Portability and Accountability

Act, and all regulations issued thereunder ("HIPAA"). It also describes your rights to access and control

your Medical Information. As used herein, "Medical Information" is information about you, including

demographic information, that may identify you and that relates to your past, present or future physical

or mental health or condition and related health care services.

Uses and Disclosures of Medical Information

We will only use and disclose your Medical Information as permitted by law. Except for disclosures

outlined in this HIPAA Privacy Notice and/or permitted by law, we will obtain your written authorization

before using your Medical Information or disclosing it to any outside persons or organizations. Most uses

or disclosures of your Medical Information constituting psychotherapy notes will be made only after

receiving your written authorization. We will not use or disclose your Medical Information for purposes

of marketing, except as permitted by law and/or outlined in this HIPAA Privacy Notice. We will not sell

your Medical Information, without first obtaining your written authorization. You may revoke any written

authorization you have provided to us at any time, except to the extent that we have made any uses or

disclosures of your Medical Information in reliance on such authorization. To revoke a previously issued

authorization, please send your request in writing, along with a copy of the authorization being revoked

to our Privacy Officer. If a copy of the applicable authorization is not available, please provide a detailed

description and date of the same to our Privacy Officer.

There are some situations where we may use or disclose your Medical Information without your prior

written authorization, as described further below:

• Uses and Disclosures of Your Medical Information Related to the Treatment and

Services Provided by Us

• Treatment, Payment and Health Care Operations: We may use your Medical

Information for treatment, to obtain payment for treatment, for administrative

purposes, and to evaluate the quality of care that you receive without your

authorization. We may use or disclose Medical Information about you without your

authorization for several other reasons.

• Example of Treatment: In connection with treatment, we may use your

Medical Information to provide you with one of our products.• Example of Payment: We may use your Medical Information to

generate a health insurance claim and to collect payment on invoices

for services and/or medical devices provided.

• Example of Health Care Operations: We may use your Medical

Information in order to process and fulfill your orders and to provide

you with customer service.

• Appointment Reminder and Other Communications: We may use or disclose your

Medical Information without your prior written authorization to provide you or others

with, among other things, (i) appointment reminders; (ii) product/supply reorder

notifications; and/or (iii) information about treatment alternatives or other health-

related products and services that we provide.

• Family, Friends and Emergencies: If you require emergency treatment and we are

unable to obtain your consent, we may disclose your Medical Information to a family

member or relative who is involved in your care.

• Marketing: We may use or disclose your Medical Information to provide you with

marketing communications about the health-related products and services that we

provide, and about products, services, treatment or healthcare providers that may be of

interest to you.

Additional Categories of Uses and Disclosures

• Required by Law: We may use or disclose your Medical Information to the extent that

applicable law requires the use or disclosure of such Medical Information. Where the use

and/or disclosure of Medical Information is by law, the use or disclosure will be made in

compliance with the law and will be limited to the relevant requirements of the law. You

will be notified, as required by law, of any such uses or disclosures.

• Public Health: We may disclose your Medical Information for public health activities and

purposes to a public health authority that is permitted by law to collect or receive the

information. The disclosure will be made for the purpose of preventing or controlling

disease, injury or disability. We may also disclose your Medical Information, if directed

by the public health authority, to a foreign government agency that is collaborating with

the public health authority.

• Communicable Diseases: We may disclose your Medical Information, if authorized by

law, to a person who may have been exposed to a communicable disease or may

otherwise be at risk of contracting or spreading the disease or condition.

• Health Oversight: We may disclose Medical Information to a health oversight agency for

activities authorized by law, such as audits, investigations, and inspections. Oversight

agencies seeking this information include government agencies that oversee the

healthcare system, government benefit programs, other government regulatory

programs and civil rights laws.

• Food and Drug Administration: We may disclose your Medical Information to a person

or company as directed or required by the Food and Drug Administration: (i) to collector report adverse events (or similar activities with respect to food or dietary

supplements), product defects or problems (including problems with the use or labeling

of a product), or biological product deviations, (ii) to track FDA-regulated products, (iii)

to enable product recalls, repairs or replacement, or look back (including locating and

notifying individuals who have received products that have been recalled, withdrawn, or

are the subject of look back), or (iv) to conduct post-marketing surveillance.

• Legal Proceedings: We may disclose your Medical Information in the course of any

judicial or administrative proceeding (i) in response to an order of a court or

administrative tribunal (to the extent such disclosure is expressly authorized), and (ii) in

certain conditions in response to a subpoena, discovery request or other lawful process,

after we receive satisfactory assurance that the party seeking the information has

reasonably attempted to notify you of the request or has reasonably attempted to secure

a qualified protective order (in a court or administrative tribunal, or by stipulation) to

limit disclosure of your Medical Information.

• Law Enforcement: We may disclose Medical Information, as long as applicable legal

requirements are met, for law enforcement purposes. These law enforcement purposes

include: (i) legal processes otherwise required by law, (ii) limited information requests

for identification and location purposes, (iii) pertaining to victims of a crime, (iv)

suspicion that death has occurred as a result of criminal conduct, (v) in the event that a

crime occurs on the premises of the practice, and (vi) medical emergency in which it is

likely that a crime has occurred.

• Research: We may disclose your Medical Information to researchers when their research

has been approved by an institutional review board that has reviewed the research

proposal and established protocols to ensure the privacy of your Medical Information.

• Criminal Activity: Consistent with applicable federal and state laws, we may disclose

your Medical Information, if we believe the use or disclosure is necessary to prevent or

lessen a serious and imminent threat to the health or safety of a person or the public.

We may also disclose Medical Information if it is necessary for law enforcement

authorities to identify or apprehend an individual.

• Military Activity and National Security: When the appropriate conditions apply, we may

use or disclose Medical Information of individuals who are Armed Forces personnel (i)

for activities deemed necessary by appropriate military command authorities; , or (ii) to

foreign military authority if you are a member of that foreign military service. We may

also disclose your Medical Information to authorized federal officials for conducting

national security and intelligence activities.

• Workers' Compensation: We may disclose your Medical Information as authorized to

comply with workers' compensation laws and other similar legally-established programs.

• Inmates: We may use or disclose your Medical Information to a correctional institution

or law enforcement official if you are an inmate of a correctional facility and your

physician created or received your Medical Information in the course of providing care

to you, and disclosure is necessary for (i) providing you with health care; (ii) the health

and safety of you, other inmates, or others at the correctional institution; or (iii) the

administration and maintenance of the safety, security, and good order of the

correctional institution.• Required Uses and Disclosures: Under the law, we must make disclosures to you when

required by the Secretary of the Department of Health and Human Services to investigate

or determine our compliance with the requirements of HIPAA.

• Non-identifiable Information: We may use or disclose your Medical Information if we

have removed from it any information that is personally identifiable to you.

Your Rights

The following is a statement of your rights with respect to your Medical Information and a brief description

of how you may exercise these rights.

You Have the Right to Inspect and Copy Your Medical Information: This means you may inspect and

obtain a copy of Medical Information about you, provided, however, that applicable law may limit your

ability to inspect or copy certain types of records. In certain circumstances, if we deny your request to

review Medical Information, you may have a right to have this decision reviewed. If you would like to

make a request to review your Medical Information, please submit a request here. We will respond to

your request in a reasonable amount of time. If your request is honored, we may charge a nominal fee for

photocopying expenses. Please contact our Privacy Officer if you have questions about access to your

Medical Information.

You May Have the Right to Amend Your Medical Information: If you believe that the Medical Information

we have about you is incorrect or incomplete, you may ask us to make an amendment to your Medical

Information. You may request an amendment as long as the Medical Information is still maintained in our

records. If you would like to make a request to review your Medical Information, please submit a request

here. We will respond to your request in a reasonable amount of time. Please contact our Privacy Officer

if you have questions about requesting an amendment to your Medical Information.

You Have the Right to Request a Restriction of Your Medical Information: You may ask us not to use or

disclose any part of your Medical Information for the purposes of treatment, payment or healthcare

operations. You may also request that any part of your Medical Information not be disclosed to family

members or friends who may be involved in your care or for notification purposes as described in this

HIPAA Privacy Notice. Your request must state the specific restriction requested and to whom you want

the restriction to apply. Except as otherwise provided in this HIPAA Privacy Notice, we are not required to

agree to a restriction that you may request. We are required to agree to your request to restrict disclosure

of your Medical Information to a health plan if (i) the disclosure is to carry out payment or healthcare

operations and is not otherwise required by law; and (ii) your Medical Information pertains solely to a

healthcare item or service for which you or someone (other than the health plan) on your behalf, has paid

us in full. If we agree to the requested restriction, we may not use or disclose your Medical Information

in violation of that restriction unless it is needed to provide emergency treatment. If you would like to

request a restriction of the use of your Medical Information, please contact our Privacy Officer at the

address or phone number list below. We will respond to your request in a reasonable amount of time.

You Have the Right to Request to Receive Confidential Communications from Us by Alternative Means

or at an Alternative Location: We will accommodate reasonable requests to receive confidential

communications from us by alternate means or at an alternative location. We may also limit this

accommodation by asking you for information as to how payment will be handled or specification of analternative address or other method of contact. We will not request an explanation from you as to the

basis for the request. Please make this request in writing to our Privacy Officer at the address list below.

You Have the Right to Receive an Accounting of Certain Disclosures We Have Made, if any, of your

Medical Information: This right applies to disclosures for purposes other than treatment, payment or

healthcare operations as described in this HIPAA Privacy Notice. It excludes disclosures we may have made

to you, for a facility directory, to family members or friends involved in your care, for notification

purposes, for national security or intelligence purposes, to correctional institutions or law enforcement

officials, or as part of a limited data set. You have the right to receive specific information regarding these

disclosures that occurred after April 14, 2003, or as otherwise provided for under applicable law. You may

request a shorter timeframe. The right to receive this information is subject to certain exceptions,

restrictions and limitations. Please contact our Privacy Officer if you have questions about requesting an

accounting of the disclosures of your Medical Information. We will respond to your request in a

reasonable amount of time.

You Have the Right to Obtain a Copy of this HIPAA Privacy Notice : You have the right to obtain a paper

copy of this HIPAA Privacy Notice from us, upon request, even if you have agreed to accept this notice

electronically. If you would like to request a paper copy of this HIPAA Privacy Notice, please contact our

Privacy Officer at the address or phone number list below.

Our Duties

Generally: We are required by law to maintain the privacy and security of your Medical Information and

to provide you with notice of our legal duties and privacy practices with respect to Medical Information,

and to notify you if there is a breach resulting in disclosure of your unsecured Medical Information.

Revisions and Modifications: We may change this HIPAA Privacy Notice at any time. Before we make a

significant change in our policies, we will change this HIPAA Privacy Notice and post our new notice (the

"Revised HIPAA Privacy Notice"). We are required to abide by the terms of this HIPAA Privacy Notice until

a Revised HIPAA Privacy Notice becomes effective. The Revised HIPAA Privacy Notice will be effective for

all Medical Information that we maintain as of the effective date of the Revised HIPAA Privacy Notice even

if we collected or received the Medical Information prior to the effective date of the Revised HIPAA Privacy

Notice.

What to Do If You Have a Problem or Question

If you have any further questions relating to this HIPAA Privacy Notice or if you have a problem or

complaint, please contact us in writing or by phone at:

Pacific Dental Services, LLC

Attn: Privacy Officer

17000 Red Hill Avenue

Irvine, California 92614

Email: privacy@pacden.com

Toll-Free Phone: (714) 845-8500Furthermore, if you believe that Pacific Dental Services, LLC has violated your privacy rights with respect

to your Medical Information, you have the right to file a complaint in writing with our Privacy Officer or

with the Secretary of Health and Human Services at 200 Independence Avenue, S.W. Washington, D.C.

20201 or by calling 877-696-6775. Pacific Dental Services, LLC will not retaliate against you for filing such

a complaint.

Effective Date: August 11, 2023

Revision Date: [Not Applicable]

PACIFIC DENTIAL SERVICES – NUR APP

TERMS OF USE

These Terms of Use ("Agreement") are between Pacific Dental Services, LLC (referred to as "us" or "we")

and you and apply to your use (including any access to) the NUR mobile application or other mobile

applications we make accessible or available for download (the "Application(s)"), or any other web-based

communication channels or services created, used, offered or operated by Pacific Dental Services, LLC

including but not limited to www.pacificdentalservices.com or other Pacific Dental Services, LLC Websites

(the “Websites”)(collectively the “Services”). By using or accessing any of the Services or by clicking

“accept” to this Agreement, you signify your agreement to the terms of this Agreement. If you do not

agree to the terms of this Agreement you must not use the Services. We reserve the right to change the

terms of this Agreement, in which event we will post the changes on this page. Your use of the Services

after such changes are posted will mean that you accept such changes.

1. Ownership; Use

All text, graphics, images, logos, photographs, videos, sounds, music, voiceovers, source and object code,

algorithms, software, data, messages, posts, information and other materials appearing on or in the

Services ("Content") are either owned by us, or provided through an arrangement with third parties.

Pacific Dental Services, LLC and any such third parties retain all intellectual and proprietary rights to the

Content, and the Content is protected by United States and international intellectual property laws,

including, but not limited to copyright. You may view, access, download, use and print (if applicable) the

Content for your personal, non-commercial use, provided you retain all copyright and other intellectual

property and proprietary notices contained in the original Content on any copy. The Content may not be

used in any manner not expressly authorized by Pacific Dental Services, LLC under this Agreement and the

limited rights granted to you are revocable at any time, with or without notice to you.

In no event may you sell, transfer, assign, license, sublicense, or modify the Content or display, reproduce,

perform, broadcast, modify, adapt, translate, make a derivative version of, sell, distribute, or otherwise

use the Content in any way for any public or commercial purpose or provide it to any public or commercial

website. You may not decompile, reverse engineer, disassemble, decrypt, attempt to derive the source

code or object code underlying the Services, or use any automatic tools to use or access the Services, or

to otherwise use or access the Services for any unlawful purpose. You may not use the Services in any way

that could overburden, damage or disable the Services and/or impair or interfere with other’s use of the

Services. Deep linking, framing, and the use or posting of the Content on any other website, web-based

communication channel, or in a network or similar environment permitting use or access by multiple users

at the same time or for any purpose are expressly prohibited. We reserve all rights with respect to the

Services not expressly granted herein and may discontinue the Services at any time, with or without notice

to you.

Unless otherwise specified, the Services are intended for adult use in the United States of America. No

information should be submitted to or posted to any of the Services by users under 18 years of age without

the consent of their parent or legal guardian.Any unsolicited information you provide to Pacific Dental Services, LLC through your use of the Services

or through any other means shall be and remain the exclusive property of Pacific Dental Services, LLC. This

includes, but is not limited to, information posted to any public areas of the Services, any ideas for new

products or modifications to existing products, and other unsolicited submissions (collectively,

"Unsolicited Information"). All such Unsolicited Information shall be deemed to be non-confidential and

Pacific Dental Services, LLC shall be free to reproduce, use, disclose, and distribute such Unsolicited

Information to others without limitation or attribution.

Trademarks, service marks, and logos, including but not limited to Pacific Dental Services®, PDS, the Pacific

Dental Services logo, the stylized name of Pacific Dental Services logo, NUR®, the NUR logo, the stylized

name of NUR ("Marks") used and displayed on or in any of the Services are our registered and/or

unregistered Marks in the United States of America and elsewhere, and nothing on or in the Services or

in this Agreement should be construed as granting any license or right to use any Marks without our

express prior written permission specifically for each use. Other product and company names mentioned

herein may be service marks, trademarks, or registered service marks or registered trademarks of their

respective owners.

2. Third-Party Websites

Pacific Dental Services, LLC may offer certain Services through third-party websites or provide links to

third-party websites for your convenience. These third-party websites are not under our control, and we

are not responsible for the conduct or availability of or content provided by third-party websites. Use of

third-party websites is at your own risk. Before disclosing your Personal Data, as defined in our Privacy

Policy, on any other website, we encourage you to examine the terms and conditions and privacy policy

of each of those websites. Links to third-party websites do not constitute or imply an endorsement by

Pacific Dental Services, LLC.

3. Privacy Policy

For more information concerning what information we collect and what we do with such information, see

our Privacy Policy (which terms and conditions are incorporated into this Agreement by reference). We

may obtain and release any information if we believe, correctly or not, that such release is necessary to

comply with law, to enforce this Agreement, or the Privacy Policy, or to safeguard our property or rights.

4. NOT MEDICAL OF HEALTHCARE SERVICES; CONTENT INFORMATIONAL ONLY; CONSULT YOUR HEALTH

CARE PROVIDERS

YOU UNDERSTAND THAT HEALTH CARE AND TREATMENT ARE COMPLEX SUBJECTS REQUIRING THE

SERVICES OF QUALIFIED HEALTH CARE PROVIDERS. THE CONTENT PROVIDED ON OR IN THE SERVICES IS

INFORMATIONAL ONLY AND NOT INTENDED AS MEDICAL OR HEALTH CARE ADVICE OR

RECOMMENDATIONS TO BE USED FOR DIAGNOSIS, TREAMENT OR FOR ANY OTHER INDIVIDUAL NEEDS.

THE CONTENT IS NOT A SUBSTITUTE FOR MEDICAL OR HEALTH CARE ADVICE, RECOMMENDATIONS

AND/OR SERVICES FROM A QUALIFIED HEALTH CARE PROVIDER. THE CONTENT MAY NOT BE RELIED UPON

IN ANY WAY IN CONNECTION WITH YOUR PERSONAL HEALTH CARE, RELATED DECISIONS AND

TREATMENT. ALL SUCH DECISIONS AND TREATMENT SHOULD BE DISCUSSED WITH A QUALIFIED HEALTH

CARE PROVIDER WHO IS FAMILIAR WITH YOUR INDIVIDUAL NEEDS.5. Disclaimer of Warranties and Limitations on Liability

Use of the Services is at your sole risk and Pacific Dental Services, LLC assumes no responsibility for your

use or access of the Services or any consequences thereof. Except for any express warranty stated on or

in the Services, the Services, its Content, and all items offered for sale are provided on an "AS IS" and "AS

AVAILABLE" basis without warranties of any kind. PACIFIC DENTAL SERVICES, LLC DOES NOT MAKE, AND

HEREBY DISCLAIMS, ANY REPRESENTATION, AGREEMENT OR WARRANTY WHATSOEVER, EXPRESS OR

IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A

PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT OF THIRD PARTIES' RIGHTS OR ANY WARRANTY THAT

THE SERVICES OR CONTENT WILL (i) MEET YOUR REQUIREMENTS; (ii) BE UNINTERRUPTED, TIMELY,

SECURE, OR ERROR-FREE; (iii) PROVIDE RESULTS THAT WILL BE EFFECTIVE, ACCURATE, OR RELIABLE; (iv)

BE FREE FROM ANY ERRORS OR ANY DEFECTS, OR THAT SUCH ERRORS OR DEFECTS WILL BE CORRECTED.

IN NO EVENT SHALL PACIFIC DENTAL SERVICES, LLC BE RESPONSIBLE FOR ANY DAMAGES OF ANY KIND,

INCLUDING WITHOUT LIMITATION ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR

CONSEQUENTIAL DAMAGES TO ANY PERSON, EVEN IF WE KNOW OR HAVE BEEN ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion of implied warranties or limitation of incidental or

consequential damages, so not all of this Section 5 may apply to you. PACIFIC DENTAL SERVICES, LLC'S

LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

6. Termination of This Agreement

By Us.

We reserve the right, in our sole discretion, to suspend or terminate this Agreement and your access to

all or any part of the Services or their Content, at any time and for any reason with or without prior notice

or liability. We reserve the right to change, suspend, or discontinue all or any part of the Services or their

Content at any time with or without prior notice or liability.

By You.

Your sole means for terminating this Agreement is to discontinue use of the Services.

Survival.

If this Agreement is terminated, all sections shall survive the termination.

7. Miscellaneous

This Agreement constitutes the entire agreement between you and us and supersedes all prior

agreements or communications. If any provision of this Agreement is found to be invalid by any court, the

invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement. No

waiver shall be effective against us unless we make it in writing, and no such waiver shall be construed as

a waiver in any other or subsequent instance. Headings are for convenience only and have no legal import.

This Agreement will be governed by the laws of the State of California applicable to contracts entered intoand performed exclusively in California. Any court of competent jurisdiction sitting within Orange County,

California will have exclusive jurisdiction and venue for any dispute arising out of or relating to the Services

or this Agreement, and you hereby waive any argument that any such court does not have jurisdiction

over you or such dispute or that venue is not appropriate or convenient.

Effective Date: September 1, 2023

Revision Date: [Not Applicable]

PACIFIC DENTIAL SERVICES – NUR APP

PRIVACY POLICY

This Privacy Policy ("Privacy Policy") applies to all personally identifiable information (excluding any

Protected Health Information ("PHI") as such term is defined by the Health Insurance Portability and

Accountability Act of 1996, as amended ("HIPAA"), collectively, ("Personal Data") that is collected on the

NUR mobile application or other mobile applications we make accessible or available for download (the

“Application(s)”), or any other web-based communication channels or services created, used, offered or

operated by Pacific Dental Services, LLC including but not limited to www.pacificdentalservices.com or

other Pacific Dental Services, LLC Websites (the “Websites”)(collectively the “Services”). Personal Data

includes information we can use to specifically identify you such as your name, address, date of birth,

telephone number, email address, username, photographs, Internet Protocol (IP) address or device

identifiers when such address is associated with a specific user. This Privacy Policy applies only to Personal

Data collected through the Services. It does not apply to any Personal Data collected by Pacific Dental

Services, LLC through other means. The Privacy Policy also does not apply to any PHI. For information

regarding our policies with respect to PHI, please see our HIPPA Privacy Notice.

We encourage you to read this Privacy Policy carefully before using the Services. By installing, using,

registering, participating or otherwise accessing the Services, you consent to our practices concerning the

collection, processing, use and disclosure of your Personal Data in accordance with this Privacy Policy.

If you are a resident of the State of California, please see our California Privacy Rights policy which applies

to Personal Information of California Consumers collected online or otherwise. (Capitalized terms are

defined in the California Privacy Rights policy.) If you are a California Consumer and your connection with

us is based on a business transaction, or a health care service covered by HIPAA or the California

Confidentiality of Medical Information Act (CMIA), you are not considered a California Consumer for

purposes of the California Privacy Policy.

Revisions and Updates

Our commitment to be the leading provider of innovative dental care services and/or systems means that

our business will continue to evolve as we introduce new services and features. Because of this, from time

to time, our policies will be reviewed and may be revised. Pacific Dental Services, LLC reserves the right

to change this Privacy Policy at any time and notify you by posting an updated version of the Privacy Policy

on the Websites. It is your responsibility to periodically check the Websites so that you are aware of what

information we collect, how we process and use it, and under what circumstances we might disclose it.

The amended Privacy Policy will apply between us whether or not we have given you specific notice of

any change.

Your Personal Information is Important to Us

Pacific Dental Services, LLC respects the importance of your privacy. You have a right to make your own

choices about how your Personal Data is used. We know that when you provide Personal Data to us you

are showing your trust, and we take that seriously. Unless you otherwise provide your consent, Pacific

Dental Services, LLC will only use your Personal Data as we explain in this Privacy Policy.Collecting Information About You

We collect Personal Data from you when you voluntarily choose to provide such information such as when

you enter your Personal Data on our Websites or when you download and register or otherwise access an

Application. If you contact us, we may also keep a record of that contact.

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this

Privacy Policy. If you provide Personal Data through the use of the Services, you acknowledge and agree

that such Personal Data may be transferred from your current location to the offices and servers of Pacific

Dental Services, LLC and the authorized third parties referred to herein for the purposes described in this

Privacy Policy.

Non-Identifiable Data: When you interact with Pacific Dental Services, LLC through the use of the Services,

we may receive and store certain personally non-identifiable information. We may store such information

ourselves, or it may be included in databases owned and maintained by affiliates, agents or service

providers of Pacific Dental Services, LLC. We may use such information and pool it with other information

to track, for example, the total number of visitors to our Websites, the number of visitors to each page of

our Websites, the domain names of our visitors' Internet Service Providers (ISPs), technical mobile device

data such as device model and name, device operating system and version. It is important to note that no

Personal Data is available or used in this process. We will use the images you provide to us and your other

data solely internally (i) for the benefit of developing the NUR mobile application, related products and

Services and (ii) to train our models and AI algorithms used in or in conjunction with the NUR mobile

application, related products and Services. Notwithstanding the foregoing, we will not identify you to any

third party as the source of any images or other data you provide and, other than for internal purposes,

we will not use the images or other data other than in a de-identified, aggregated, and anonymized form.

Cookies: In operating the Services, we may use various technologies, including "cookies" and other tools.

A cookie is a piece of information given to your web browser or device when you access the Services. Our

cookies help provide additional functionality to the Services and help us analyze usage of the Services

more accurately. The use of cookies is a common practice adopted by most major sites to better serve

their users.

Using and Disclosing Your Personal Information

Our purpose in collecting Personal Data about you is to:

• provide you with information which we believe interests you;

• effectively communicate with you;

• respond to your requests and inquiries;

• provide you with products and services;

• provide you with updates and options about our products and services;

• analyze our customers' experiences with our products and services, including the

Services described above; and

• improve our products and services.Pacific Dental Services, LLC may also use or disclose your Personal Data to third parties if we believe that

such disclosure is:

• required by law;

• necessary to fulfill the above purposes;

• necessary to implement and/or enforce our Terms of Use agreement;

• necessary to protect the rights, property or personal safety of another Pacific Dental

Services, LLC user, Website visitor, other users of the Services, or any member of the

public; or

• In order to operate the Services, fulfill the purposes set out above or otherwise deliver a

product or service, we may sometimes share your Personal Data with an affiliate, agent,

service provider, distributor or other company in a business relationship with Pacific

Dental Services, LLC. When we use another company to perform a function of this nature,

we endeavor to provide them only with the information that they need to perform their

specific function and we instruct them to limit their use of the Personal Data accordingly.

As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale,

merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.

Except as described in this Privacy Policy or permitted by law, we will not otherwise disclose your Personal

Data to other companies without your consent.

When We Will Contact You

• We may contact you at the email address, mail address, telephone number, usernames

or other contact information which you supply us in order to provide you with:

▪ Updated information about the Services;

▪ Updated information about Pacific Dental Services, LLC;

▪ Updated options and information about our products and services;

▪ Other information that you have chosen to receive; and

▪ A response to your request(s).

What Are Your Choices?

You can use certain of the Services without providing any Personal Data. However, you may not be able

to obtain certain products or services from Pacific Dental Services, LLC.

Storage and Security of Your Personal Data.

At Pacific Dental Services, LLC, we endeavor to take reasonable steps to keep secure any Personal Data

that we hold about you, and to keep such Personal Data accurate and up to date. Access to your Personal

Data is restricted within Pacific Dental Services, LLC to employees, agents, affiliates or service providers,

who have specific authorization. Since no data transmission over the Internet can be guaranteed to betotally secure, we do not promise that the information you provide to us will always be totally secure.

Pacific Dental Services, LLC disclaims any responsibility for events arising from unauthorized access to your

Personal Data.

Third-Party Websites

Pacific Dental Services, LLC may offer certain Services through third-party websites or provide links to

third-party websites for your convenience. These third-party websites are not under our control, and we

are not responsible for the conduct of or content provided by third-party websites. Before disclosing your

Personal Data on any other website, we advise you to examine the terms and conditions and privacy policy

of each of those websites. For more information concerning links to third-party websites, see the Terms

of Use applicable to the Services. Links to third-party websites do not constitute or imply an endorsement

by Pacific Dental Services, LLC.

Exclusions

This Privacy Policy shall not apply to any unsolicited information you provide to Pacific Dental Services,

LLC through your use of the Services or through any other means. This includes, but is not limited to,

information posted to any public areas of the Services, any ideas for new products or modifications to

existing products, and other unsolicited submissions (collectively, "Unsolicited Information"). All such

Unsolicited Information shall be deemed to be non-confidential and Pacific Dental Services, LLC shall be

free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation

or attribution.

Children's Online Privacy Protection Act

Unless otherwise specified, the Services are intended for adult use in the United States of America. No

information should be submitted to or posted to any of the Services by users under 18 years of age without

the consent of their parent or legal guardian. We encourage parents and legal guardians to monitor their

children's Internet usage and to help enforce our Privacy Policy by instructing their children to never

provide Personal Data on any of the Services without their permission. If you have reason to believe that

a child under the age of 18 has provided Personal Data to Pacific Dental Services, LLC through the use of

any of the Services without the consent of their parent or legal guardian, you may contact us. If you have

reason to believe that a child under the age of 13 has provided Personal Data to Pacific Dental Services,

LLC through the use of any of the Services without the consent of their parent or legal guardian, you may

contact us and we will endeavor to delete that information from our records.

California "Do Not Track" Disclosure

In accordance with the California Online Privacy Protection Act (CalOPPA) Amendment of 2013, we inform

you that Pacific Dental Services, LLC does not respond to Do Not Track requests or signals at this time.

Other Terms and Conditions

Your access to and use of the Services are subject to our Terms of Use. The collection, processing, use and

disclosure of your PHI are governed by our HIPPA Privacy Notice.Accessing Your Personal Data

Our HIPAA Privacy Notice explains the various policies and procedures we have in place for processing

individual requests to access and amend any PHI maintained by Pacific Dental Services, LLC. If you would

like to request the right to review and/or amend any Personal Data that you have previously submitted

via the Websites, contact our Privacy Officer, as specified below.

What to Do If You Have a Problem or Question

If Pacific Dental Services, LLC becomes aware of any ongoing concerns or problems with the Services, we

will take these issues seriously and work to address these concerns or problems when possible. If you

have any further questions relating to our Privacy Policy, or if you have a problem or complaint, please

contact us at:

Pacific Dental Services, LLC

Attn: Privacy Officer

17000 Red Hill Avenue

Irvine, California 92614

Email: privacy@pacden.com

Toll-Free Phone: (714) 845-8500

Effective Date: August 11, 2023

Revision Date: [Not Applicable]

PACIFIC DENTIAL SERVICES – NUR APP

CALIFORNIA PRIVACY RIGHTS

Pacific Dental Services, LLC had adopted this California Privacy Policy to comply with the California

Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. This policy supplements our

other privacy policies.

Pacific Dental Services, LLC (“Company,” “we,” “our,” or “us”) takes your privacy seriously. We want you

to know how we collect, use, share, and protect your Personal Information and about the rights of

California Consumers under California law.

This California Privacy Policy addresses the following topics:

• The Scope of this California Privacy Policy

• The Company’s Collection, Use and Disclosure of Personal Information

• Your California Privacy Rights

• How to Exercise Your Rights

• Changes to This California Privacy Policy

• For More Information

Assistance For The Disabled

Alternative formats of this California Privacy Policy are available to individuals with a disability. Please

contact us at privacy@pacden.com or (714) 845-8500 (toll-free voice telephone line) for assistance.

The Scope Of This California Privacy Policy

What Is Personal Information?

“Personal Information” means information that identifies, relates to, describes, is capable of being

associated with, or could reasonably be linked, directly or indirectly, with a particular California Consumer

or household.

Whose Personal Information Is Covered By This Policy?

This “California Privacy Policy” applies to the Personal Information of residents of the State of California

in their capacity as consumers (“California Consumers”).

What Personal Information Does This Privacy Policy Cover?

Unless specifically excluded under Cal. Civ. Code. §1798.145, and as stated below, this California Privacy

Policy applies to all Personal Information of California Consumers that we collect both online and offline,including through California Consumers’ (a) visits to our websites, including www.pacificdental.com,

www.pacden.com; (b) phone calls to our customer service centers; and (c) use of our products and

services that references our Privacy Policy (collectively, the “Services”).

Whose Personal Information Is Not Covered By This California Privacy Policy?

For purposes of this California Privacy Policy, “Consumer” does not include:

• Individuals who are NOT California residents.

• California residents who are employees or other agents of a business engaged in a

transaction with Company in their capacities as employees or agents of that business.

• This California Privacy Policy also does not include the health information of California

residents whose health information is collected by a covered entity governed by the

Confidentiality of Medical Information Act or the Health Insurance Portability and

Accountability Act.

The Company’s Collection, Use And Disclosure Of Personal Information

This section of the California Privacy Policy describes (a) the categories of Personal Information we have

collected about you, (b) the sources of that Personal Information, (c) the business and commercial

purposes for use, and (d) the categories of third party recipients of your Personal Information. Unless we

inform you otherwise, this section also serves as our “NOTICE AT COLLECTION” by informing you of your

Personal Information to be collected in the future and the purposes for its use.

Categories Of Personal Information Collected

Company may collect the following categories of Personal Information about California Consumers:

• Identifiers, including: name, address, email address, telephone number, IP address.

• Internet or other electronic network activity information, including: device information

from website visits, information regarding a consumer’s interaction with website,

application, or advertisement.

• Sensory information, including: voicemail recordings.

• Biometric Information: This refers to facial images/photographs; shirt size; height; and

weight.

• Geolocation Data: This refers to general location information including that collected

from mobile devices.

• Sensitive Personal Information. The CCPA defines various categories of personal

information as “sensitive personal information,” including government IDs; precise

geolocation; payment card and bank account information, demographic information;

email contents (when we are not the recipient); biometric information; and health

information.Sources Of Personal Information and Purposes For Using Personal Information

Company may collect the categories of Personal Information listed above from the following sources: (1)

Directly from Consumers; (2) Website Users who visit our websites (www.pacificdental.com,

www.pacden.com), and use those categories of Personal Information for the following purposes:

Categories of Personal

Information that may be

Collected

Sources of that Personal

Information

Business Purposes and

Commercial Purposes for

Collecting that Personal

Information

Identifiers: name,

address, email, phone

number, IP address

Biometric Information: facial

images/photographs

Geolocation Data: general

location information including

that collected from mobile

devices

Sensitive Personal Information:

biometric information; and

health information

From:

(1) Website Users:

www.pacificdental.com,

www.pacden.com

Social Media, such as Facebook

(only through direct messaging

by Consumer to us)

(2) Directly from Consumers

(by phone or mail)

Performing services,

including providing

customer service,

processing or fulfilling

orders and

transactions.

Verifying new or

prospective customer

information.

Undertaking internal

research for

technological

development and

demonstration.

Undertaking activities

to verify or maintain

the quality or safety

Company products

and services, and to

improve, upgrade, or

enhance the service

and products.

Communications

about special events,

promotions and

surveys.

Facilitating

communications, for

example, by collecting

and organizing contact

information,

establishing means ofcommunications, and

communicating with

new or prospective

customers, including

regarding questions

and feedback.

Auditing related to a

current interaction

with customers and

concurrent

transactions,

including, but not

limited to, counting

impressions to unique

visitors, verifying

positioning and quality

of impressions, and

auditing compliance

with the law.

Detecting security incidents,

protecting against malicious,

deceptive, fraudulent, or illegal

activity, and prosecuting those

responsible for that activity.

Internet or other electronic

network activity information

Device information from

website visits, information

regarding a Consumer’s

interaction with website or

application

From:

Automated technologies in the

website, including Google

Analytics

Understanding website usage

by users

For marketing and advertising

Sensory information

Voicemail records

From:

Directly from Consumers (by

phone)

Performing services, including

providing customer service,

processing or fulfilling orders

and transactions.

Verifying new or prospective

customer information.

Communications about special

events, promotions and

surveys.Facilitating communications, for

example, by collecting and

organizing contact information,

establishing means of

communications, and

communicating with new or

prospective customers,

including regarding questions

and feedback.

Disclosure Of Personal Information To Third Parties

Company may disclose Personal Information about California Consumers to any of the entities identified

as sources of personal information. We may also disclose any Personal Information to the following:

• Company Affiliates. We disclose personal information about our workforce members to

other entities affiliated with the Company, including our parent and subsidiary

companies.

• Legally Required Parties. Persons to whom we are required by law to provide

information, such as pursuant to a subpoena or a court order.

• Authorized Recipients: To any party when authorized by the individual to whom it

pertains to share it.

Data Retention

We retain personal information for various periods depending on the nature of the Personal Information,

the purposes for its collection and use, and based on our legal and ethical obligations. Generally, we retain

Personal Information only for so long as necessary to fulfill the purposes for which we collected it. To

determine the appropriate retention period for Personal Information, we consider the amount, nature,

and sensitivity of the Personal Information; the potential risk of harm from unauthorized use or disclosure

of your Personal Information; the purposes for which we process your Personal Information and whether

we can achieve those purposes through other means; and the applicable legal requirements.

No Sale Of Personal Information

The Company does not and will not sell California Consumers’ Personal Information.

YOUR CALIFORNIA PRIVACY RIGHTS

1. Right to Know

California Consumers have the right to submit a verifiable request to know:

o The categories and specific pieces of Personal Information that Company

has collected about them;

o The categories of sources from which Company collected the Personal

Informationo The categories of Personal Information that Company sold or disclosed to a

third party (other than a service provider) for a business purpose and the

categories of recipients of that information; and

o The business or commercial purposes for Company’s collection, disclosure,

or sale of the Personal Information.

2. Right To Delete

o California Consumers have the right to submit a verifiable request for

deletion of their Personal Information that Company has collected from the

Consumer.

3. Right to Correction

o The right to correct inaccurate personal information that a business

maintains about a California resident.

4. Right to Opt-Out of Sale/Sharing of Personal Information

o California Consumers have a right to opt-out of the sale of the Personal

Information. However, as stated above, Company does not and will not

sell Personal Information.

5. Right to Limit the Use of Sensitive Personal Information

o If the Company uses or discloses sensitive personal information for reasons

other than those permitted by the CCPA, the right to limit the use or

disclosure of sensitive personal information by the Company.

6. Non-Discrimination

o The right not to be discriminated against for exercising any of the rights

conferred by the CCPA.

HOW TO EXERCISE YOUR RIGHTS

• Making Requests

Company will respond to requests for access to or deletion of Personal Information in

accordance with applicable law (“CCPA Request”) if it can verify the identity of the

individual submitting the request. California Consumers can exercise their by

contacting our Privacy Officer at the address or phone number list below.

• Requests By Authorized Agents

You can have an authorized agent submit a CCPA request to us on your behalf by (a)

providing us with a written authorization signed by you that designates the agent as

your authorized agent for purposes of a CCPA request; (b) verifying your identity

directly with us; and (c) directly confirming with us that the agent is authorized to

submit the request.

• How We Will Verify Your Requests

To prevent anyone other than you, or your authorized agent, from exercising the right

to know or the right to delete with respect to your personal information, we followprocedures to verify your, or your agent’s, identity. This process seeks to confirm that

the person making a request is the person about whom we have collected personal

information or that person’s authorized agent. The verification process involves

matching data points that you provide with your request against information about you

we already have in our records and that we have determined to be reliable for

purposes of verifying your identity. We will use information you provide in your

completed request form to verify your identity, and we may request additional

information if necessary to complete the verification process.

• Submitting Access, Deletion, and Correction Requests

To make a right to know (access), deletion, or correction request, please submit a CCPA

request form or call our dedicated toll-free CCPA request phone number at 888-508-

2033.

• Limiting the Use of Your Sensitive Personal Information

Californians have the right to limit a business’s use or disclosure of sensitive personal

information. However, we do not use or disclose sensitive Personal Information for any

purpose other than for permissible purposes under the CCPA. Therefore, we do not

offer a mechanism to submit these requests.

• Opting Out of the Sale/Sharing of Your Personal Information

We do not sell or share your Personal Information. Please review the privacy policies

located on our Company websites for more information about opt-out rights.

Changes to This California Privacy Policy

Our commitment to be the leading provider of innovative dental care services and/or systems means that

our business will continue to evolve as we introduce new services and features. Because of this, from time

to time, our policies will be reviewed and may be revised. We reserve the right to change this California

Privacy Policy at any time and notify you by posting an updated version of the Privacy Policy on the

Website. It is your responsibility to periodically check the Website so that you are aware of what

information we collect, how we process and use it, and under what circumstances we might disclose it.

The amended California Privacy Policy will apply between us whether or not we have given you specific

notice of any change.

For More Information

If you have any further questions relating to our California Privacy Policy, or if you have a problem or

complaint, please email us at: privacy@pacden.com.